Airshows >> Royal International Air Tattoo >> RIAT 2021 *CANCELLED*

Message started by Roger Whitcomb on Feb 16th, 2021 at 2:59pm

Title: RIAT 2021 *CANCELLED*
Post by Roger Whitcomb on Feb 16th, 2021 at 2:59pm

Important News About Air Tattoo 2021

It is with great regret that the Directors of RAF Charitable Trust Enterprises have taken the difficult decision to cancel this summer's Royal International Air Tattoo, which was due to take place at RAF Fairford, in Gloucestershire on July 16-18. 
For the past six months, the team has been working tirelessly to devise a planning framework that would resolve the many complexities involved in staging such a large event, including how to deliver the vital international component of some 30 nations. However, the Board concluded that owing to the ongoing uncertainty surrounding COVID-19 during the crucial build up to, and delivery of, the world's greatest airshow, there were simply too many risks associated with pressing ahead.  
Whilst we understand that this decision will be met with disappointment by our many supporters, we know they recognise the responsibility we have, to all our stakeholders, to stage a safe and successful event.  
We hope that taking the decision now will provide clarity to all those involved in the airshow, including our incredible army of volunteers, our loyal ticketholders, our valued suppliers, corporate guests and sponsors as well as the many military air arms from around the world who were hoping to join us in July to celebrate our 50th anniversary. We look forward and are determined to provide opportunities for this important milestone in the Air Tattoo's history to be celebrated in 2021 including building on the incredible success of last summer's Virtual Air Tattoo, details of which to follow. 
In the meantime, we would like to thank you for your magnificent support, both for the airshow and for our parent charity the RAF Charitable Trust, and we very much look forward to seeing you all at what will be a spectacular Royal International Air Tattoo 2022.   
Roll-overs, Refunds, Donations - We are so disappointed that we have had to make this decision again and are, as always, extremely grateful for your stalwart and loyal support. The loss of two shows is a tough hit to us and rolling over your tickets to RIAT22 will be of enormous help, as so many of you did last year. If you purchased tickets for the 2020 Air Tattoo that were rolled over, or for the 2021 Air Tattoo, we will be in touch with you again before 26 February with full instructions on how to roll-over or claim a refund, and the process will be launched alongside that email. 
As with most organisations during this lockdown period, our Customer Services Team is working remotely so we ask that you bear with us. You will no doubt have a number of questions so please click HERE to view a detailed Q&A list before contacting us. Finally should you be thinking of any other ways to support us, we have a great range of merchandise online including our 50th anniversary book, and any donations to our parent charity, the RAF Charitable Trust, will be very gratefully received via their Virgin Money Giving page HERE.
Best wishes and take care
Paul Atherton and the Air Tattoo Team


Air Tattoo Refund Information
Published: 16 Feb 2021

Please read the full statement about the 2021 Air Tattoo ABOVE. This information was published on 16 February 2021.

Is the Air Tattoo postponed or cancelled?

The 2021 Air Tattoo is cancelled. The next Air Tattoo will be 15, 16, 17, July 2022

Why can't you postpone and reschedule the show for later in the year?

Organising the Air Tattoo is an immensely complex process, made even more so by the COVID-19 situation. Unfortunately, it is not as simple as us picking up our July plan and moving it to Sept/Oct. There are too many moving parts that we would be unable to push back to later in the year. 

Can I rollover my 2021 tickets to RIAT 2022?

Yes, you can, and we would be most grateful for this demonstration of support. If you choose to do this, the benefit to you is that you'll be able to enjoy next year's airshow at 2019 prices! Rolling over your ticket couldn't be simpler, and all ticket holders will be emailed with information about how to do this by 26 February.  

What else can I do to support you and how do I donate to the Royal Air Force Charitable Trust?

We have now lost two shows which is clearly a tough hit to us. We would therefore really appreciate any donations to the Air Tattoo's parent charity, the RAF Charitable Trust, via their Virgin Money Giving page HERE.

Can I also rollover my Enclosure, Programme and Park & View tickets as well?

Yes, we really hope you will carry over both your admission tickets and enclosure places to 15, 16, 17, July 2022. The rollover option also applies to Park & View tickets as well as any RIAT souvenir programmes you may have purchased for 2020 and 2021.

If I rollover my Viewing Village Grandstand/FRIAT membership to 2022 will I be given the same seat?

If you booked a Viewing Village Grandstand place your seat number will be carried over too and if you have a FRIAT package your priority seat booking will also carry over.

What if I opt for a refund, when will I get my money back?

We will send you an email by the end of February with instructions of how to claim a refund. After you have requested this via our automated system, it should be in your account within five days.

Will I be charged an admin fee for a refund? / Will I get all my money back?

You will not be charged a fee for a refund and we will also refund your original admin fee as well.

Should I be trying to claim back from my credit card provider?

We request you don't try and claim back a refund from your credit/debit card provider, if you bought by credit/debit card as we will have a process to enable you to do this through our own systems which we need to do for auditing.

Can I talk to someone about my ticket refund?

Yes, you can, however we request you don't phone us until after you have received the email about how to claim your refund which may well answer your questions. Our phones lines will inevitably be busy and as with most organisations in the country, our Customer Services Team is working remotely.

Will there be an Air Tattoo in 2022 and when will tickets for 2022 be on sale?

We will start planning for the 2022 Air Tattoo straight away and tickets will hopefully go on sale later in the summer. By rolling over your tickets from 2020 and 2021 you are helping us stage a spectacular RIAT22. We are also looking at opportunities to celebrate our 50th Anniversary this year along with merchandise offers and other online activity such as the Virtual Air Tattoo which was so well received last July.

How are you going to celebrate the 50th Anniversary and can I still get merchandise? 

We still plan to celebrate the airshow's 50th Anniversary in a variety of ways such as the Virtual Air Tattoo and using blogs and podcasts already created. The Air Tattoo 50 Book has been an outstanding success with rave reviews. Copies are still available to purchase HERE and we will have a range of merchandise such as 50th Anniversary T-Shirts and mugs that will be available to pre-order though our online shop.

Will there be another Free Virtual Air Tattoo?  

Yes, in July we will again have a virtual 'show' over the Air Tattoo weekend. Although this is not the airshow we would have wanted we will do our best to celebrate 50 years of the world's greatest airshow through unique content, previous flying displays, interviews and virtual displays. 

What about the accommodation and travel arrangements I have made? Will I be refunded?

Your accommodation and travel arrangements will have been made directly between you and the provider, so our advice is for you to contact them as soon as possible to find out what their refund policy is.

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